Digital-First Public Experience: Federal CIO Expects Significant Impact in 2024
Digital-First Public Experience: Federal CIO Expects Significant Impact in 2024
Federal Chief Information Officer Clare Martorana has stated that the increasing digital interaction between the U.S. public and the government will yield significant results in 2024, following the issuance of the “Delivering a Digital-First Public Experience” memo from the Office of Management and Budget in September 2023. The memo aligns with the implementations of the 21st Century Integrated Digital Experience Act, calling for a digital-first strategy in government services delivery. The original article can be found here .