AI productivity can hide a learning debt
Anthropic's December 2 study of its own workforce describes engineers and researchers completing more work, operating beyond familiar specialties, iterating faster, and addressing tasks that have previously gone undone. It draws on a survey, qualitative interviews, and internal usage data from an organization of unusually early artificial intelligence (AI) adopters.
The productivity story is real. So is a quieter organizational question: what happens to the learning that traditionally occurs inside the work now delegated?