Model behavior is an organizational decision
OpenAI has published a useful account of a difficult problem: how should a conversational artificial intelligence system behave, and who should decide? The company describes tensions among default behavior, user customization, safety boundaries, and the wide range of values held by people who use the system.
The question is often framed as model alignment. For organizations deploying these systems, it is also product governance. Every default encodes a decision about authority, acceptable variation, and whose judgment applies when values conflict.